Paradigm has been working to identify further improvements to the WelComE Wi-Fi network, which has resulted in the need to complete onsite installation and testing in certain locations. A service outage will be required on Thursday 14th January 2010 from 04:30GMT to 13:30GMT

Paradigm will continue to offer a reduced level of service to as many users as possible during this period, however it may be necessary to withdraw service from time to time to affect network changes.

We apologise for any inconvenience this may cause.

If you have any questions or concerns relating to this outage, please contact the WelComE Customer Contact Centre (WCCC) on +44 (0) 1438 282121 (standard call charges apply).

The WCCC is open Monday-Friday 06:00 - 22:00 (UK time).

We have partnered with The Sun newspaper to increase the above advertised additional minutes provided by Paradigm from 30 minutes to 45 minutes.

The additional minutes will be added to account cards of entitled deployed personnel on the 28th December 2009.

The MOD has already added an additional 30 minutes for the Christmas week on the 21st December, meaning that troops have an extra 1 hour and 15 minutes talk time over the festive period.

The WelComE Customer Contact Centre is open at the following UK times during the festive season:

24th December 2009 06:00 – 22:00

25th December 2009 06:00 – 14:00

26th December 2009 CLOSED

27th December 2009 06:00 – 22:00

28th December 2009 06:00 – 22:00

29th December 2009 06:00 – 22:00

30th December 2009 06:00 – 22:00

31st December 2009 06:00 – 22:00

1st January 2010 06:00 – 22:00

2nd & 3rd January 2010 CLOSED

4th January 2010 - Normal opening hours resume: 06:00 - 22:00

For those deployed overseas, don't forget to sign up for automatic top up so that you can have the option to add more minutes to your Paradigm account card during closing hours.

Thousands of deployed personnel who will be away from family and friends this Christmas are to be given an extra special present - one hour’s free talk time.

Operational troops routinely receive 30 minutes of free talk time each week from the Ministry of Defence which can be used to make phone calls. Troops also have access to the Internet and are able to email home.

This year during the festive period, troops will receive an additional 30 minutes from both the MoD and communications company Paradigm, meaning that they will be able to chat , email and message friends and loved ones for an extra hour.

Secretary of State for Defence Bob Ainsworth said:

“We are thrilled that Paradigm is providing these extra minutes this Christmas as I know it will make a difference to those serving away from their families.”

“We take our commitment to the welfare of our troops seriously and believe that it is vital they are able to communicate with family and friends on a regular basis.”

“We have worked hard with Paradigm to provide what the troops ask of us and they are now able to make calls from the front line as well as send emails and chat on MSN.

“We believe that this service is vital in maintaining moral and ensuring that the troops are able to carry out their jobs to the best of their ability.”

Flight Lieutenant Andy Wilson, who is responsible for assisting the delivery of service to troops in Afghanistan, said:

“Christmas can be a difficult time for the troops and their families and we hope that this goes some way in making this separation a little easier.

“This extra hour will allow families to share their news over the festive period, for mother’s and fathers to have that extra bit of time to chat with their children and for the troops to feel as part of the celebrations as possible.”

“Communication is vital to the morale of our personnel and the wellbeing of their loved ones at home, especially around this time of year. I have served away from home and the knowledge that you are able to call and receive messages from loved ones is a huge reassurance. I hope that this extra time over Christmas will help to bring troops and their families and friends closer together.”

Managing Director of Paradigm, Keith Norton said: “We provide the troops the ability to communicate home even in the most hostile of environments. The WelComE service is supported by our engineers in-theatre and the WelComE Customer Contact Centre back in the UK, who work hard to ensure that deployed personnel remain in contact with their families and friends. Paradigm is proud to support British troops; the WelComE service is key to boosting morale and we are pleased to be able to support this additional free talk time over the festive season."

Talk time is part of WelComE (Welfare Communications Everywhere) project and is just one way that troops can keep in touch with their families and friends whilst they are serving away.

Fairfax, VA, November 3, 2009 – CapRock Government Solutions announced today that it has signed a multi-year, multi-transponder strategic purchase agreement with UK based Paradigm Secure Communications Ltd. Paradigm owns and operates a fleet of military hardened geosynchronous communications satellites with both X-band and UHF payloads. Although Paradigm has signed on other distributors of capacity for its Skynet 5 satellite fleet, this agreement with CapRock creates Paradigm’s first Network Service Provider to the U.S. military and Intelligence community. Access to commercially provided X-band communications has become increasingly important as a means to augment military satellite capabilities, the demand for which continues to outpace supply. With the addition of access to Paradigm’s hardened and protected X-band capacity, CapRock now has the ability to offer a wider variety of X-band services tailored to each unique government requirement.

In December 2008 CapRock signed a similar multi-year, multi-transponder purchase contract with another commercial X-band provider. The initiative has been highly successful, resulting in the deployment of over 200MHz of bandwidth and multiple protected networks for the U.S. Government. When combined with other agreements, CapRock is now the single largest network provider of commercial X-band services to the U.S. Government.

“To support our clients’ expanding requirements for in-theatre communications, we’ve taken a proactive approach and prepositioned both bandwidth and infrastructure in areas of high demand,” said CapRock Government Solutions President, Tom Eaton. “We’ve expanded our strategic investments in X-band infrastructure and new services so they will be available when and where our government clients need them. This pioneering arrangement with Paradigm exemplifies CapRock’s strategy of anticipating, investing in, and then meeting the demand for innovative remote communications solutions.”

“At Paradigm, we continuously look for partners who not only understand the unique challenges of government missions and how to deliver trusted end-to-end solutions, but also have the ability to add their own value to our X-band capacity,” said Paradigm Managing Director, Keith Norton. “CapRock has a proven reputation as a premier provider of managed satellite network solutions operating in some of the world’s toughest environments. We are very pleased to add CapRock to our family of distributors and to have them as our first Network Service Provider to the U.S. military and Intelligence communities.”

CapRock’s Paradigm-based services are designed for sensitive missions that may require resilient, operationally secure, military-grade solutions. Originally commissioned under contract with the British Ministry of Defense, Paradigm owns and operates a state-of-the-art military grade satellite fleet which includes electromagnetic-pulse hardened satellites, built-in anti-jamming capabilities, configurable global and spot beam coverage and MAC Level I security certification.

As Paradigm’s Network Service Provider to the US military and Intelligence community CapRock will offer both off-the-shelf subscription services and custom-designed satellite networks. As part of its end-to-end X-band services, CapRock provides complete remote terminals, including man-portable, quick deploy and communications-on-the-move systems, as well as space segment and teleport services. These offerings are unique in that they are commercially available solutions designed from inception to support military and intelligence missions.

In addition to the recent Paradigm agreement, CapRock currently provides over 3.5GHz of managed communications services across some 40 satellites in X, C, Ku, and Ka bands. CapRock is a facilities-based service provider and owns and operates a global infrastructure of five teleports, four 24x7 network operations centers and eleven regional field service centers.

Global MilSatCom is Europe's leading event for satellite communication professionals.

Global MilSatCom gives you the opportunity to assess and reflect upon the latest issues affecting the SatCom industry. From the latest national programmes and procurement, to technological developments, operational realities and civil-military interoperability, this is your opportunity to network with the major players from across the globe and establish your future strategy.

Visit Paradigm at Global MilSatCom on the Paradigm/EADS Astrium stand to discuss your milsatcom requirements and view our latest services.

We look forward to see you there!

Global MilSatCom Millennium Gloucester Hotel Conference Centre, South Kensington, London

To view the conference schedule, visit: http://www.smi-online.co.uk/events/overview.asp?is=1&ref=3102

Some users are currently experiencing problems connecting to the Wi-Fi service. We advise users to consult the Wi-Fi user guide to ensure the correct configuration of laptops.

If problems persist, please contact the Paradigm engineers on site who are there to assist.

The WelComE Customer Contact Centre (WCCC) is also available from Monday - Friday, 0600 to 2200 (UK time) - dial *0 from any Paradigm provided phone in theatre to contact the WCCC.

ATLANTA. – Sept. 25, 2009 – EMS Defense & Space (D&S), a division of EMS Technologies, Inc. (Nasdaq: ELMG) announced today that it has successfully demonstrated high data-rate transmission of its new X-band satellite terminal over the UK military communications Skynet 5C satellite.

The EMS antenna supports airborne and ground-based communication-on-the-move applications on all of the major X-band constellations which are being used by the US and UK military services including Skynet 5. The antenna’s low profile reduces the size of traditional radomes used for similarly capable X-band communications by more than half.

The demonstration was conducted in the UK with Paradigm, an EADS Astrium Services company and owner and operator of the Skynet 5 satellite system. The test, which used about one-fourth of the antenna’s total power output, still achieved substantial data rates – sufficient to support a high-resolution video feed. With the antenna at full power, EMS expects the link to support four simultaneous high resolution video feeds.

“Not only were we impressed with how well the EMS antenna performed, but also by the level achieved for such a compact aperture. Among other potential uses, our customers have indicated a definite need to reduce the visual signature of vehicle mounted communications. This technology can help us fill that need without sacrificing RF performance,” says Guy Maddieson, Paradigm Innovations manager for Telecom Services.

EMS designed its X-band antenna to support the polarization requirements of the various X-band satellites. As a wideband two-channel antenna, it allows users to switch polarization orientation for both receive and transmit mid mission while eliminating the need to depot or field swap right/left hand orientations.

“EMS’s X-band antenna is designed to give customers ultimate flexibility. Depending on where the theater of operation is, they can use our antenna with either Skynet 5 or any of the current X-band constellations,” says Mike Fatig, vice president of business development, D&S. “The EMS antenna system’s low profile is ideal for vehicles where minimal radome height is critical to mission success. In addition, either channel of the antenna can be dynamically switched between frequency bands and polarizations,” he adds.

The Skynet demo in the UK culminates more than two years of internal R&D investment. EMS has leveraged the success of several existing communications product lines and heritage gained by having developed, manufactured and fielded hundreds of airborne systems.

Previously, EMS performed a receive-only test over the XTAR system and the company intends to perform a third test of the entire terminal before the end of the year.

About EMS Defense & Space EMS Defense & Space, a division of EMS Technologies (NASDAQ: ELMG), is a leading supplier of antenna systems and beam management for a broad range of military and commercial applications, including mobile network-centric operations, radar for battlefield visibility and commercial aero connectivity. Defense & Space hardware products and systems enable secure and vital RF links in the air, in space, at sea and on the ground. Visit www.emsdss.com or www.ems-t.com for more information.

Paradigm has recently featured in the 'Desider' publication for its service order agreement with DE&S to provide secure satellite communications through the Skynet system to their first two 'Astute' class submarines.

Please see attached to view the full article.

On Monday 14th September 2009, Paradigm Secure Communications was featured on the Satnews Daily with regards to their recent distribution announcement with Intelsat General in the US.

Please see attached for the full article.