Contact us

For further information, comments, or questions, please use this form below to contact Astrium Services or telephone our switch board on +44 (01249) 853853

If you need to speak to someone regarding the welfare service or if you simply need to know how to top up the WelComE account card for your loved one, please contact the WelComE Customer Contact Centre (WCCC) for more information: Call free from a UK landline on 0800 4334 993**. When calling from a mobile use 01249 853552 (standard call charges apply). The WelComE Contact Support Center (WCCC) will need the following information from you:

  • The name and rank of account holder
  • WelComE account card number
  • Your own debit/credit card details

For further information on using our family and friends services, simply click here.

If you are requesting a datasheet or PDF please provide your contact details so that we can allow you access to this document.

**Calls to 0800 numbers are for free from a UK landline. Mobile and international call costs may vary. You may wish to check this with your mobile/service provider.

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