TextLink

Provides emails, text messages, postal letters and daily news updates

TextLink provides users with the capability to send and receive emails and SMS messages. TextLink also enables users to send postal letters to UK addresses.

TextLink Cards

Personnel active on Forward Bases will receive a TextLink card, which will include a username and password. Users are allocated 200 units a week funded by the MoD, this is capped at a limit of 400 units. For example: if you have 375 units prior to the top up each Sunday, you will receive 25 additional units that week.

TextLink Charges

  • Emails cost 4 Units
  • SMS messages cost 3 Units
  • Postal letters cost 8 Units
  • It costs nothing for users to retrieve their messages.

In addition, daily news & sports highlights are published on TextLink terminals.

TextLink Fault Reporting

For fault reporting on this service only, press and hold 3 on the Iridium phone provided with the kit.

Family and Friends TextLink User Guide

To find out how to receive and reply to text messages and emails from your loved one in-theatre please visit the Family and Friends page.

Please check with your mobile phone provider for SMS message rate.

Textlink Users

On the 18th May 2011 between 08:00 (BST) and 17:00 (BST) the WelComE TextLink service will be unavailable for all Textlink terminals, this is due to essential maintenance.

Please contact the WelComE Customer Contact Centre (WCCC) if you have any issues

Thank you and we apologies for any inconvenience