Wi-Fi and Wi-Lite

To complement the internet service, Wi-Lite was rolled out in Afghanistan in 2008 as a messaging service only in Main Bases.

This service enables personnel access to their emails from the privacy of their accommodation. To achieve this, personnel are encouraged to take their own laptops to theatre.

For more information on laptop compatibility and user instructions please contact the WelComE Customer Contact Centre (WCCC) or follow the steps in your user guide which is available from the Astrium Services engineers on site or via the Bastion or Kandahar WelComE Information Centres.

The WelComE Wi-Lite service is not intended to support web browsing or for downloading information.
For web browsing and downloading, users are recommended to use the cabin facilities for internet access. Please note the internet and Wi-Fi facilities are subjected to MoD content blocking policy.

Wi-Fi in Afghanistan Forward Bases

Ensuring personnel have access to welfare communication in remote locations is important to the MoD therefore, in addition to BGAN Internet and TextLink, Wi-Fi is now available in some Forward Bases across Afghanistan.

Wi-Lite tips for Deployed Personnel

• Use only as a messaging service and not to browse the web or download information
• Use the mobile version of websites e.g. instead of http://www.facebook.com, go to http://m.facebook.com
• If you experience trouble logging on to the Wi-Lite network, this may be because an OP MINIMISE has been enforced; check for details in theatre
• If you have any auto updates active other than your antivirus software, ensure that they are turned off
• Follow the steps in your user guide which is available from the Astrium Services engineers on site or via the Bastion or Kandahar WelComE Information Centres

How to Contact WCCC

 

Contact the WCCC by dialling *0 from any Astrium Services provided phone. Additional contact information can be found on the WelComE Services page